Saturday, December 28, 2013

When Things Go Wrong - The Complaint Dept.


   In the course of any customer-provider business arrangement or barter or understanding involving goods and services something is bound to go not-as-assumed sooner or later. The New Las Vegas is dedicated and devoted to Good Customer Service and Satisfaction Guaranteed. If you have a complaint regarding anything in the New Las Vegas you are shunted free of charge to a central complaint location. This service is provided free and is by Dedicated Train that sears into the desert east of the city. There you disembark into a futuristic array of buildings and fountains and delights to the eye. You are escorted into a private setting not unlike a dinner table at a plush restaurant or a meeting room suitable for high-level transactions among moguls of industry. You decide! A dedicated judge, a person born to the job of ascertaining injustices and quite comfortable and adept in the world of rights and wrongs will listen to your tale. This person will then adjudicate a settlement. More often than not the settlement will be someone similar to the image above. "We are terribly sorry that this happened during your stay in the New Las Vegas. Of course we do not know what sort of arrangement you are thinking of that will make this Right: however we are prepared to offer a one-time solution: Cynthia over there, who you see posing nonchalantly there in the red, carpeted booth. She will be happy to spend up to 8 hours with you doing all she can to make the remainder of your stay here happy. If you decide this will simply not do then you of course must tell us now, this minute, and we will close this deal and begin on some substitute arrangement in an effort to please you. You have 60 seconds to say yes or no to our first proposal." Nine times out of ten this initial offer is jumped at. Sometimes even if the complainant is a woman.

No comments:

Post a Comment